Phone +234.811-111-1296 or visit www.charlesandgoldconsulting.com

Empower yourself to expand your role and opportunities. Achieve real and quantifiable returns by building a high level of interpersonal, planning and problem solving skills.

MANAGING COMPLEX TEAMS

Duration: 3 Days

Lagos Venue

106 Apapa Road beside
Zenith Bank Lagos.

Fee: N75, 000. VAT Incl.

4 - 5 participants: 5% discount
More than 6 ppl: 10% discount

Class Session

9:00am – 4:00pm daily.
(In plant training available upon request)
WEEKDAY CLASSES Oct Mon 17 - Wed 19


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Course Overview:

Group dynamics impact productivity and employee satisfaction, so it's important for managers to cultivate positive relationships among coworkers. Projects fail primarily because somebody somewhere is against the success of the project objective. In this course we will explain how to effectively manage teams. This course covers motivating your team, managing team performance, establishing your identity and authority within a group, addressing conflict, and making work fun. Full of practical tips and useful strategies, this course is a great reference for first-time managers and for more experienced managers who may need to address a specific issue with their team.

Topics include:

  • Building initial rapport.
  • Signaling fairness and integrity.
  • Communicating proactively.
  • Facilitating efficient meetings.
  • Using your authority effectively.

Course details

Welcome

1. Motivating Your Team:

  • Motivating your team.
  • Mastering the goal setting process.
  • Elements of effective goals.
  • Rewarding employees.

2. Managing Team Performance:

  • Understanding the employee evaluation process.
  • Maximizing team talent.
  • Dealing with underperforming employees.

3. Developing Others:

  • Learning how to delegate.
  • Coaching and mentoring.
  • Managing high potentials.

4. Understanding Team Dynamics:

  • Important team roles: Task roles.
  • Important team roles: Social roles and negative roles.
  • Re-energizing the team following burnout.

5. Managing Conflict:

  • Realizing the rules of positive conflict.
  • Mediating conflict between others.
  • Creating positive conflict.

6. Making Work Fun:

  • Celebrating performance.
  • Using team members' life events to build camaraderie.
  • Creating a positive work environment.
  • Conclusion.
  • Embracing continuous improvement.

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